We offer free shipping within Canada for orders of $130 or more.
Shipping for glasses is provided via Canada Post. For glasses orders under $130 a charge of $17 will apply to shipping addresses located in BC, Alberta and Saskatchewan. For all other provinces shipping is $27.
For Contact Lenses we offer free shipping on orders of $130 or more and a low flat rate of $10 for orders under $130 to all provinces
Contact Lens Orders requiring shipping to a Canada Post PO Boxes will be shipped at $17 (AB SK BC) and $27 all other provinces.
Processing times can vary depending on product availability. For contact lenses please see expected times on product page. Contact lenses are shipped direct from the manufacturer using the carrier of their choice.
Returns and exchanges
For online return or exchange requests, email online@secondspecs.com.
Contact lens return & exchange eligibility
View the online glasses return policy.
Purchases made in store
We do not offer refunds for purchases made in our stores. Please contact the location where you purchased your glasses for assistance.